If you want to make sure that your discrete video card is working properly and using all its dedicated video memory, our recommendation is that you use the management and monitoring tools provided directly by NVIDIA*. We want to highlight that Intel® Extreme Tuning Utility (Intel® XTU) is not designed to report/monitor third-party hardware like those third-party video cards. Any third-party discrete video card like that one from NVIDIA® should work regardless if Intel® XTU is installed or not installed, and regardless of what Intel® XTU is reporting about them. It is worth mentioning that this behavior should not be an issue for the usability of the discrete video card which should work independently of Intel® XTU software. Hello you for your response and feedback, it is really appreciated it and it has been reviewed with the relevant department. Unless explicitly stated, Intel® is not responsible for the contents of such links, and no third-party endorsement of Intel® or any of its products is implied. *Links to third-party sites and references to third-party trademarks are provided for convenience and illustrative purposes only. Here you can find links to computer manufacturer support websites*: and to NVIDIA® support*: However, if the behavior persists, our recommendation is to contact NVIDIA® support or your Original Equipment Manufacturer (OEM) for assistance and guidance using the tools they provided to confirm proper graphics functionality. Make sure that you are running the latest version of Intel® XTU, Version: 7.0.1.4 (or try reinstalling in case you are already running the latest one) In this situation, the information that the tool is providing about this NVIDIA® Graphics card may not be accurate. When talking about the graphics memory reported, it is important to highlight that Intel® Extreme Tuning Utility (Intel® XTU) is not designed to report/monitor third-party hardware. Hello you for posting on the Intel® communities.
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